Epic Systems Analyst - Order Management

Company: enGen

Job Description:

JOB SUMMARY

We are seeking an experienced Epic Systems Analyst to join our team, focusing on the configuration, rollout, and ongoing support of Epic Orders applications. In this role, you will engage in business and systems analysis, define and document requirements, design systems, and troubleshoot issues. Your communication skills will be essential as you collaborate with end-users to identify challenges and implement tailored solutions.

ESSENTIAL RESPONSIBILITIES

• Plan, design, build, test, implement, and support Epic Orders software to meet user needs.
• Analyze system requirements and specifications, document workflow analysis, and evaluate user experiences. Maintain application documentation and create training materials.
• Utilize your knowledge of Epic to configure changes that support standardized workflows. Resolve issues, perform routine maintenance, update systems, and introduce new technologies that enhance user functionality.
• Manage small to medium projects independently, providing timely updates to stakeholders on progress and upcoming tasks.
• Conduct problem-solving and root cause analysis for issues ranging from routine to moderately complex, identifying and documenting effective solutions.

EXPERIENCE

Required

• Minimum of 3 years of systems administration experience within one or more Epic modules.

Preferred

• Experience with Orders Transmittal is highly preferred.
• 3 years of experience in the healthcare industry.

SKILLS

• Ability to perform analysis, design, system configuration, and testing tasks of varying complexity.
• Strong customer service skills.
• Effective critical thinking capabilities for task execution.
• Excellent written and verbal communication skills to foster teamwork and collaboration.
• Strong organizational abilities to manage multiple priorities efficiently.
• Understanding of project management principles as they apply to assigned tasks.

EDUCATION

Required

• Associate's degree.

Substitutions

• 2 years of relevant work experience may substitute for an Associate's Degree.

Preferred

• Candidates should be open to pursuing further Epic education in areas such as Bugsy or Orders Transmittal.
• Bachelor's degree in Computer Science, Information Systems, Healthcare, or relevant field is preferred.

LICENSES or CERTIFICATIONS

Required

• Epic Application Certification within 6 months.

Preferred

• Epic orders certification or accreditation.

Language (Other than English): None

Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type: Remote

Occasional teaching or training of others.

Rare travel between various work sites.

No physical work site requirement.

Ability to lift up to 10 pounds constantly; 10 to 25 pounds occasionally.

Disclaimer: The job description is designed to reflect the nature and essential duties of the position. It may not include all responsibilities and qualifications required of employees in this role.

Compliance Requirement: This role adheres to ethical and legal standards as per the company's code of conduct and policies. Employees may have access to confidential information and must comply with HIPAA and other applicable guidelines.

The company is committed to diversity and inclusion and prohibits discrimination based on any protected category. For accessibility assistance, please contact HR Services Online.

Pay Range Minimum: $57,700.00

Pay Range Maximum: $107,800.00

Compensation is determined based on qualifications, experience, and contributions to the organization.