Tech Engineer Jobs
Diverse Lynx
FIve9 Manual Test Engineer
Company : Diverse Lynx
Location : Raleigh, NC
Job Type : Full Time
Date Posted : 3 April 2026
FIve9 Manual Test Engineer
Phoenix, AZ/ Raleigh, NC/ Remote
Descriptions: Required Skills Qualifications Bachelor's degree in Computer Science| Information Technology| or related field (or equivalent experience).5 years of manual testing experience in Five 9 contact center or telephony environments.
Strong understanding of IVR| ACD| CTI| CRM| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools (e.g.| TestRail| Zephyr) and bug tracking tools (e.g.| Jira).Familiarity with SIP| VoIP| and call routing concepts.
Excellent analytical| problem-solving| and communication skills.
Ability to work in agile scrum environments.
Essential Skills: Required Skills Qualifications
Bachelor's degree in Computer Science| Information Technology| or related field (or equivalent experience).5 years of manual testing experience in Five 9 contact center or telephony environments.
Strong understanding of IVR| ACD| CTI| CRM| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools (e.g.| TestRail| Zephyr) and bug tracking tools (e.g.| Jira).Familiarity with SIP| VoIP| and call routing concepts
.Excellent analytical| problem-solving| and communication skills.
Ability to work in agile scrum environments.
Desirable Skills:
Thanks & Regards
Navneet Sachan
201-534-6378
732 452 1006 Ext- 287
Navneet.sachan@diverselynx.com
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Phoenix, AZ/ Raleigh, NC/ Remote
Descriptions: Required Skills Qualifications Bachelor's degree in Computer Science| Information Technology| or related field (or equivalent experience).5 years of manual testing experience in Five 9 contact center or telephony environments.
Strong understanding of IVR| ACD| CTI| CRM| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools (e.g.| TestRail| Zephyr) and bug tracking tools (e.g.| Jira).Familiarity with SIP| VoIP| and call routing concepts.
Excellent analytical| problem-solving| and communication skills.
Ability to work in agile scrum environments.
Essential Skills: Required Skills Qualifications
Bachelor's degree in Computer Science| Information Technology| or related field (or equivalent experience).5 years of manual testing experience in Five 9 contact center or telephony environments.
Strong understanding of IVR| ACD| CTI| CRM| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools (e.g.| TestRail| Zephyr) and bug tracking tools (e.g.| Jira).Familiarity with SIP| VoIP| and call routing concepts
.Excellent analytical| problem-solving| and communication skills.
Ability to work in agile scrum environments.
Desirable Skills:
Thanks & Regards
Navneet Sachan
201-534-6378
732 452 1006 Ext- 287
Navneet.sachan@diverselynx.com
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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